Cookie Policy

Pier House Cookie Policy

Last updated: March, 2018

What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other devices when you access the internet.

Why are cookies essential to The Pier House websites?
This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be.

The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Types of cookies
The length of time a cookie stays on your device depends on its type.

Session and persistent cookies

Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer. The Regulations apply to both types of cookies:

Session cookies – allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate the use of webmail. These session cookies expire after a browser session so would not be stored for a longer term. For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies.

Persistent cookies – are stored on a users’ device in between browser sessions, which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

First and third-party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website e visited by the user – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.


How to control and delete cookies
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.

Alternatively, you could visit, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

Cookies in emails 
As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email. The types of cookies we use are:

Web beacons: tiny, invisible images placed in emails to tell us whether you’ve opened them (and if so how often), how you interacted with them (for example the time you spent reading the email), which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your device.

Link tracking: our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.

Cookies: our process for delivering emails may cause cookies to be set when you download images or when you click on a link.

Making choices about cookies 
If you don’t want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.

How to change cookie settings on your browser:

How to change your cookie settings in Firefox

Internet Explorer:
How to change your cookie settings in Microsoft Edge
How to change your cookie settings in Internet Explorer 11

Google Chrome
How to change your cookie settings in Google Chrome

Safari (OS X)
How to change your cookie settings in the latest Safari for Mac
How to change your cookie settings in Safari 8 (Yosemite)
How to change your cookie settings in Safari 6/7 (Mavericks)
How to change your cookie settings in Safari 5.1 (OS X Lion)

Safari (iOS)
How to change your cookie settings in Safari (iOS)

How to change your cookie settings in Android (Chrome)

Advertising cookies

If you prefer, you can choose to turn off advertising cookies only, by blocking specific companies. You’ll still receive advertising on the Internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences here: (This link will open in a new window).

Cookies Collected by The Pier House Website:

Category: Necessary 

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Name: csrftoken


Duration: HTTP 1 year

Cookie purpose description: Helps prevent Cross-Site Request Forgery (CSRF) attacks.

Data is sent to: Netherlands

Cookie Name: wc_fragments_#

Provider: HTML Session

Cookie purpose description: Unclassified

Initiator: Webserver


Data is sent to: United States

Category: Preferences 

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Cookie Name: wfvt_#


Duration: HTTP Session

Cookie purpose description: Remembers the user’s submitted data when a comment is submitted in a blog post. The purpose is to auto -populate form fields for subsequent comments, in order to save time for the user.

Data is sent to: France

Category: Marketing 

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie Name: rur


Duration: HTTP Session

Cookie purpose description: Unclassified

Data is sent to: Netherlands

Cookie Name: urlgen


Duration: HTTP Session

Cookie purpose description: Unclassified

Data is sent to: Netherlands

Category: Unclassified 

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookie Name: /wp-admin/admin-ajax.php-wc_cart_hash


Duration: HTML Session

Cookie purpose description: Unclassified

Data is sent to: United States

Cookie Name: fdcrm

Duration: HTTP Session


Cookie purpose description: Unclassified

Data is sent to: France